Privacy
Policy.

Information We Collect.

We collect two general types of information when you use our website:

Information you provide directly. When you fill out our contact form, request a quote, or send us an email, you give us information like:

• Your name
• Your email address and phone number
• The department or service you're inquiring about (excavation, demolition, roll-off rental, scrap metal, Bits N Pieces, etc.)
• Details about your project, property, or question
• Any other information you choose to share in your message

Information collected automatically. When you visit the site, our hosting provider and analytics tools automatically log standard technical information, including:

• Your IP address and approximate geographic location (city/region level)
• Your browser type, operating system, and device type
• The pages you view, the order you view them in, and how long you stay
• The referring website, if any, that brought you here
• Date and time of your visit

We do not knowingly collect sensitive personal information (such as Social Security numbers, financial account information, or health information) through this website. Please don't include sensitive information in contact form messages.

How We Use Your Information.

We use the information we collect to:

• Respond to your inquiries and provide quotes for projects
• Schedule on-site estimates, deliveries, pickups, or service calls
• Follow up about ongoing or past projects
• Improve our website, understand how visitors find and use it, and identify problems
• Maintain the security of our website and prevent abuse
• Comply with applicable laws, regulations, and lawful requests

Cookies & Tracking.

Cookies are small text files that websites store on your device to remember preferences, keep you logged in, or measure how the site is used. We use a small number of cookies, grouped into the following categories:

Essential cookies. These are necessary for the site to function. They remember your cookie preferences (so we don't ask you to consent on every page) and maintain basic browsing functionality. These cookies are always active and cannot be disabled without breaking parts of the site.

Analytics cookies. If you accept analytics cookies, we may use a service like Google Analytics to understand how visitors use the site — which pages are popular, how people arrive, where they leave. The data is aggregated and is not used to identify individual visitors. You can decline analytics cookies via the cookie banner without losing any site functionality.

Embedded media cookies. Some pages embed third-party content like YouTube videos or Google Maps. When that content loads, the third party may set its own cookies. We don't control those cookies — see Section 4 for the providers we use and links to their privacy policies.

Third-Party Services.

We use a small number of third-party services to run this site. Each one has its own privacy practices, which you can review at the links below.

If we add or remove third-party services in a way that meaningfully affects your privacy, we'll update this section.

Information Sharing.

We do not sell your personal information. We share information only in these limited situations:

• With service providers who help us run the website or our business — for example, our web host, our email service, or our analytics provider. These providers only access information as needed to perform their work and are required to keep it confidential.
• To comply with the law — if we receive a valid subpoena, court order, or other lawful legal request, we may disclose information as required.
• To protect rights and safety — if we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or violations of our terms.
• In connection with a business transfer — if G&R is ever sold, merged, or reorganized, customer information may transfer as part of that transaction. We would notify affected customers of any material changes.

Data Retention.

We keep different types of information for different lengths of time, based on why we collected it:

• Contact form submissions and quote inquiries — typically retained for up to two years so we can follow up about ongoing or recurring projects. After that, we delete or archive them unless we have an active business relationship with you.
• Active customer records — retained for as long as needed to service your account, plus the period required by tax, accounting, and legal recordkeeping rules (typically 7 years).
• Analytics data — retained according to our analytics provider's settings (Google Analytics defaults to 26 months for individual user-level data).
• Cookie preferences — stored on your device until you change them or clear your browser cookies.

We may retain some information longer if required by law or to resolve disputes.

Your Rights & Choices.

Depending on where you live, you may have specific rights under privacy laws like the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or other state laws. Regardless of where you live, we offer the following:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct information that's inaccurate or incomplete
• Deletion — ask us to delete your personal information, subject to legal retention requirements
• Opt out of analytics — decline analytics cookies via the cookie banner, or use a browser-level opt-out
• Stop receiving follow-up — tell us you don't want further follow-up communications about a project

To exercise any of these rights, email demo5721@aol.com or write to us at the address in Section 11. We'll respond within a reasonable time, typically 30 days. We won't discriminate against you for exercising any privacy right.

Children's Privacy.

This website is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided personal information through our site, please contact us so we can delete it.

Data Security.

We use reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, and misuse. The site is served over encrypted HTTPS connections. We limit access to customer information to staff members who need it to do their jobs.

That said, no method of transmission over the internet or electronic storage is one hundred percent secure. While we work to protect your information, we cannot guarantee absolute security. If you become aware of a security issue with our site, please let us know.

Changes to This Policy.

We may update this Privacy Policy as our practices, our website, or applicable laws change. The "Last Updated" date at the top of this page reflects the most recent revision. For material changes — for example, changes that significantly affect how we collect or use information — we will provide additional notice, such as a banner on the site or a direct message if you've contacted us.

Continued use of the site after a policy update means you accept the updated terms.

Contact Us.

If you have questions about this Privacy Policy, want to exercise any of the rights listed in Section 7, or have privacy concerns about how we handle your information, contact us at:

Please write "Privacy Inquiry" in the subject line so your message gets to the right person quickly.